Microsoft Word HTTP 400 error when trying to insert a photo into a text box

Question

I have a user with this issue attached in screenshot. It has been occurring for multiple days now, and I see alot of threads posted with similar issues in the last week. Seems like it is a bug, is there any confirmation that it is being looked into by microsoft? If so is there any tracking number I could give to the user?

Thanks!

Answer 1

Hi @David Alridge

Microsoft Word HTTP 400 error when trying to insert a photo into a text box Does the photo come from online?

If yes, maybe a corrupt cookie or a big size cookie causes this issue.

please visit https://support.microsoft.com, click on the padlock at the left-hand end of the address bar to open the site info pop-up. Click on Cookies to reveal all the cookies that the site has set. Then select each cookie folder in turn and click Remove.

Besides, you may refer to Adrian P. G's last reply in thread 'Error in Word when trying to insert online picture.

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