Quota exceeded with speech to text cognitive service

Oliver Pike 5

It took me a while to figure it out, but I was eventually able to determine that speech-to-text requests were being rejected with a quota exceeded error, specifcally:
Error code: 1007. Error details: Quota exceeded. Cid: SessionId: 01b4c713990dddd3be68aa7c1715d1bb

I changed the subscription from Free to Standard, but 30 minutes later I'm still seeing the error. Some questions:

Where in the portal interface is the quota and current usage displayed for the speech to text service?
When does the usage reset back below the quota and where do I see this time value in the portal?

By portal I mean in the portal interface for my account, not in the general documentation under learn.microsoft.com. Thank you.

santoshkc 10,475 Reputation points Microsoft Vendor

2024-02-02T08:39:46.67+00:00
Hi @Oliver Pike,

Thank you for reaching out to Microsoft Q&A forum!

If you switch from Free (F0) to Standard (S0) pricing tier, the change of the corresponding quotas may take up to several hours.

Regarding quota related query, please refer to this documentation. In the portal, under speech services, please select "Metrics" tab in "Monitoring" section. Apply the filters accordingly and you can be able to see the usage.

Regarding the usage resets back below the quota at the start of each billing cycle, which is typically on the first day of each month. The time value for the start of the billing cycle can be found under the "Pricing tier" from "Resource Management" section of the Speech service in the Azure portal.

I hope this helps! Thank you.
santoshkc 10,475 Reputation points Microsoft Vendor

2024-02-04T02:52:12.1033333+00:00

Hi @Oliver Pike, Following up to see if the above response was helpful. Thank you!
santoshkc 10,475 Reputation points Microsoft Vendor

2024-02-05T04:40:23.7433333+00:00

Hi @Oliver Pike,

We haven’t heard from you on the last response and was just checking back to see if the given response was helpful. Thank you
Mitch Clark 20 Reputation points

2024-04-02T19:16:13.87+00:00

We also experienced the same error when using speech translation requests. We also changed our account from Free to Standard, and the problem appears to be resolved. One question we have, however, is what quota is applicable. Does the quota exceeded error relate to the 5 hr. limit on speech to text at the Free tier or does it relate to the concurrent request limit in the documentation you linked to?

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