Sysprep is failing while for system Windows 10 IOT LTSC 2019 upgraded to Windows 10 IOT LTSC 2021 using a single user product key.

Nagre, Chanchlesh 0 Reputation points
2024-02-02T05:27:13.1466667+00:00

We upgraded our system Windows 10 IOT LTSC 2019, which was using multiuser product key, to Windows 10 IOT LTSC 2021. While installation we given a single user key as the previous multiuser product key of 2019 version not working.
While creating master image with sysprep it is failing. First erro is " SYSPRP Package InputApp_1000.17763.1.0_neutral_neutral_cw5n1h2txyewy was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep "

is this issue because of single user product key. How to resolve this issue.
Tried removing the InputApp_1000.17763.1.0_neutral_neutral_cw5n1h2txyewy package but not able to remove. Error "This app is part of Windows and
cannot be uninstalled on a per-user basis. An administrator can attempt to remove the app from the computer using Turn
Windows Features on or off. However, it may not be possible to uninstall the app."

setuperr.log file content is as follows :

2024-01-30 23:39:38, Error SYSPRP Package InputApp_1000.17763.1.0_neutral_neutral_cw5n1h2txyewy was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.2024-01-30 23:39:38, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.2024-01-30 23:39:38, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2. 2024-01-30 23:39:38, Error SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2 2024-01-30 23:39:38, Error SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2 2024-01-30 23:39:38, Error SYSPRP RunPlatformActions:Failed while validating Sysprep session actions; dwRet = 0x3cf2 2024-01-30 23:39:38, Error [0x0f0070] SYSPRP RunDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2 2024-01-30 23:39:38, Error [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2

Windows for IoT
Windows for IoT
A family of Microsoft operating systems designed for use in Internet of Things (IoT) devices.
376 questions
0 comments No comments
{count} votes