Kernelbase.dll errors after windows 10 updates

Question

We have 5 computers that can no longer run the photo or calculator apps. They generate a kernelbase.dll error and this appears to have happened after windows updates.

Answer 1

Hello Kernelbase.dll errors can occur due to various reasons such as corrupted files, system updates, or software conflicts. Here are some methods you can try to resolve these issues:  

1. Run System File Checker (SFC): System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. To run it:   Open Command Prompt as an administrator. Type sfc /scannow and press Enter.  
2. Run DISM (Deployment Image Servicing and Management): DISM is a command-line tool that can be used to service and prepare Windows images, including those used for Windows PE, Windows Recovery Environment (Windows RE) and Windows Setup. To run it:   Open Command Prompt as an administrator. Type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.  
3. Reset the Apps: You can reset the Photo and Calculator apps from the Windows settings. To do this:   Open Settings and go to Apps. Find the app in the list, click on it, and select Advanced options. Click on the Reset button.  
4. Update the Apps: Check if there are any updates available for the apps in the Microsoft Store.  
5. Reinstall the Apps: If the above methods don’t work, you can try reinstalling the apps.