Authenticator App Loop

Ayers, Shelby WLRS:EX 10 Reputation points
2024-02-02T19:11:53.58+00:00

I am trying to set up the Microsoft Authenticator app to be able to use Teams and Outlook on my phone. When I try to set up the Authenticator app it tells me I need to sign in using a QR code but when I go to security section of my account to get the QR code it says I need the Authenticator app to sign in. I’m caught in a loop where I need the QR code to use the Authenticator app but to get the QR code I need the Authenticator app. Please help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,148 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,072 questions
{count} vote

1 answer

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more