Not able to create SendGrid account from Azure Portal

Question

Hi,

I am not able to create SendGrid from Marketplace in the Azure Portal. I click "Create", fill out the form and get the following error:

Registering the resource providers has failed.
Additional details from the underlying API that might be helpful: The client * with object id '*' does not have authorization to perform action 'SendGrid.Email/register/action' over scope '/subscriptions/***' or the scope is invalid. If access was recently granted, please refresh your credentials. (Code: AuthorizationFailed)

I am performing this actions as the Global Admin and I've made sure that Marketplace is enabled on ea.azure.com.

What am I missing here?

Thanks!

Answer 1

Update:

After creating support request with both SendGrid and Microsoft, Microsoft was able to help me resolve the issue. It is the owner of the subscription in the Enterprise Portal and not the Azure Portal who is allowed to create the SendGrid Account. So it didn't matter if I were both Global Admin and Owner in the Azure Portal. So I gave the owner of the subscription in the Enterprise Portal privileges to deploy and create the SendGrid account in the Azure portal and it worked out perfectly. However, the Microsoft documentation is confusing and not clear on this. Hopefully this can help other.

Answer 2

can you please look into this i hope your issue will resolve thanks

https://social.msdn.microsoft.com/Forums/en-US/ff6a494b-9909-4693-87d6-73ecf4d681ac/cant-create-sendgrid-account-from-azure-portal?forum=DataMarket

hope answer the question please dont forget to accept answer

Answer 3

Hi @Linda Renate Andersen ,

SendGrid is a partner to Microsoft Azure, for any technical queries related to SendGrid you can ask the experts at the dedicated SendGrid forum here:
https://support.sendgrid.com/

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon

Answer 4

Hi,

Thank you for your inputs. I've filed a support ticket with SendGrid.