Hello The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124 and indicates that a fatal hardware error has occurred. This bug check is typically related to physical hardware failures. It can be heat related or a result of defective hardware, memory, or even a processor that's beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory isn't defective. It's less likely, but possible, that a driver is causing the hardware to fail with this bug check. https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x124---whea-uncorrectable-error It is recommended to contact GIGABYTE officials to confirm the hardware warranty policy.
How to fix UNEXPECTED_STORECODE_EXCEPTION
Hi guys, I recently bought a Gigabyte G5 MF laptop the one with the RTX 4050, and for some reason, every now and then my laptop crashes when I play a game which isn't even close to demanding on my hardware, e.g Sekiro, Dota, hunt showdown..
My laptop specs are:
i5-12th gen
8gb RAM 3200mhz
512 nvme
RTX 4050
Win 11
I've been trying to figure out the cause of the crash and been trying to get a dump file to help. I've debugged the dump file already and would like some help understanding the results? This is only the dump file it has ever generated. Thanks! (see bug check analysis below)
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : false
AllowNugetExeUpdate : false
AllowNugetMSCredentialProviderInstall : false
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.032 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 36
Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\020424-16281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff802`49800000 PsLoadedModuleList = 0xfffff802`4a4134a0
Debug session time: Sun Feb 4 14:13:10.800 2024 (UTC + 8:00)
System Uptime: 0 days 17:09:18.879
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
...............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`49c16b00 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff800c`14abeeb0=0000000000000124
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000010, Device Driver Error
Arg2: ffffb98a80d3d028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: ffffb98a67907b2c
Arg4: ffffb98a678d71a0
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1686
Key : Analysis.Elapsed.mSec
Value: 25740
Key : Analysis.IO.Other.Mb
Value: 7
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 35
Key : Analysis.Init.CPU.mSec
Value: 453
Key : Analysis.Init.Elapsed.mSec
Value: 248836
Key : Analysis.Memory.CommitPeak.Mb
Value: 110
Key : Bugcheck.Code.LegacyAPI
Value: 0x124
Key : Dump.Attributes.AsUlong
Value: 1808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0x124_16_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
Key : Failure.Hash
Value: {37af9407-4a3e-0b08-acdd-dadffdc34c3c}
Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 21631230
Key : Hypervisor.Flags.ValueHex
Value: 14a10fe
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
BUGCHECK_CODE: 124
BUGCHECK_P1: 10
BUGCHECK_P2: ffffb98a80d3d028
BUGCHECK_P3: ffffb98a67907b2c
BUGCHECK_P4: ffffb98a678d71a0
FILE_IN_CAB: 020424-16281-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff800c`14abeea8 fffff802`49e0e6db : 00000000`00000124 00000000`00000010 ffffb98a`80d3d028 ffffb98a`67907b2c : nt!KeBugCheckEx
ffff800c`14abeeb0 fffff802`49e0f203 : ffffb98a`66bf6c90 ffffb98a`66bf6c90 ffffb98a`67907b00 ffff800c`14abefe0 : nt!WheaReportHwError+0x37b
ffff800c`14abef80 fffff802`49e0f325 : 00000000`00000000 00000000`000000ba ffffb98a`66bf6c90 ffffb98a`678e4000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xf3
ffff800c`14abefb0 fffff802`4ba30278 : ffff800c`14abf1f0 ffff800c`14abf1f0 ffffb98a`678d7050 00000000`00000001 : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5
ffff800c`14abf010 fffff802`4ba299b3 : 00000000`00000000 00000000`00000000 ffffb98a`678d71a0 00000000`00000000 : storport!StorpWheaReportError+0xb8
ffff800c`14abf0a0 fffff802`4ba0c4c6 : ffffb98a`000003e8 ffffb98a`678dc168 00000000`00000000 ffffb98a`678dc010 : storport!StorpMarkDeviceFailed+0x3ff
ffff800c`14abf350 fffff802`4bb0da68 : ffffb98a`678dc010 ffffb98a`678dc010 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x1f346
ffff800c`14abf420 fffff802`4bb0e3dd : ffffb98a`678dc010 ffffb98a`678dc010 ffff800c`14abf760 ffff800c`14abf760 : stornvme!NVMeControllerInitPart2+0x2a8
ffff800c`14abf520 fffff802`4bb082fa : ffffb98a`678d71a0 ffffb98a`678dc010 ffff800c`14abf760 fffff802`4b9fb66b : stornvme!NVMeControllerReset+0x145
ffff800c`14abf630 fffff802`4ba178ac : 00000000`c0000010 ffffb98a`678de1a0 ffffb98a`78df1240 00000000`00000000 : stornvme!NVMeHwResetBus+0x1a
ffff800c`14abf660 fffff802`4ba4180c : ffffb98a`678de1a0 ffffb98a`678de1a0 00000000`c0000010 ffffb98a`678de1b8 : storport!RaidAdapterResetBus+0x18c
ffff800c`14abf7c0 fffff802`4ba408fa : ffffb98a`7f9293e0 ffffb98a`678de8d0 ffffb98a`7f9293e0 ffffb98a`7f9293e0 : storport!RaidUnitHierarchicalReset+0x108
ffff800c`14abf880 fffff802`49a2f860 : ffffb98a`7f9293e0 00000000`00000000 ffffb98a`678de050 ffffb98a`7aed2080 : storport!RaidHierarchicalResetWorkRoutine+0x8a
ffff800c`14abf8d0 fffff802`49a34f85 : ffffb98a`64ebcc50 ffffb98a`790eb040 ffff800c`14abfa40 ffffb98a`00000000 : nt!IopProcessWorkItem+0x100
ffff800c`14abf940 fffff802`49b07167 : ffffb98a`790eb040 00000000`000000eb ffffb98a`790eb040 fffff802`49a34e30 : nt!ExpWorkerThread+0x155
ffff800c`14abfb30 fffff802`49c1bb94 : ffffa600`2b9d1180 ffffb98a`790eb040 fffff802`49b07110 00000000`00000000 : nt!PspSystemThreadStartup+0x57
ffff800c`14abfb80 00000000`00000000 : ffff800c`14ac0000 ffff800c`14ab9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_16_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {37af9407-4a3e-0b08-acdd-dadffdc34c3c}
Followup: MachineOwner
---------