How to regain access to my Coursera account through my Authenticator app?

Question

Hello there, My issue involves my Microsoft Authenticator app. I accessed my Coursera account using the app a while back. But, I had to switch phones and now I can't find a way to regain access. As such, I can't access my Coursera account because I no longer get the login codes. I was hoping someone could help me regain access to continue my courses. Thank you.

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

I hope this video can help you:

https://www.youtube.com/watch?v=dRHoId0-8qA

Also you can check these articles:

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5

In the absence of a backup for restoration, the sole recourse is to utilize the account recovery methods provided by each service provider. The Microsoft Authenticator functions solely as a code generator.

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