Appended multi-line text duplicating

Question

I am having an issue with a list that is duplicating a multi-line text field. I have the Notes section set up with "Append Changes to Existing Text" and this is a required field. This list requires attachments and when a user goes into the list item to review the attachment it duplicates the previous note, even though there were no edits being made to the item. Is this a known issue and if so is there a workaround for this? Below are screenshots of the column set-up and an example of the duplications

Answer 1

This is the only list that I have that contains the "Append Changes to Existing Text", so yes, this is the only one that is impacted. I will update another list and add this scenario to see if the same issue occurs.

Answer 2

Hi @62515088,

Thanks for your reply. I tried to reproduce this issue by the steps in this link: https://lazymorning-my.sharepoint.com/:i:/g/personal/allenx_lazymorning_onmicrosoft_com/EV3TF9LLCuxLiTEa-JCYkssBy-qN4wG2ec5cmMXPvdc59g?e=WUghAM. Is there any difference between us?

Answer 3

I'm having the same issue. Based on the date/time stamps in my instance, it seems anytime I selected the cell but then realized I had no edits, it saved by default. I also exported a view to Excel prior to enabling this column as appended changes.

Answer 4

Hi - tracking this issue as well. We have a list with append changes turned on that can be edited directly via comments in the list form, or through an instant cloud flow. When a comment is added via instant cloud flow, it posts with a specific format. In our case the duplicates appear to occur without this instant cloud formatting. So I believe the duplicates occur when people are posting comments directly in the list form. Duplicates will post multiple times and associate same comment to different users.