How to remove a never used email (******@outlook.com) from online outlook?

Question

How to remove a never used email (******@outlook.com) from online outlook?

Philippe Bertschi 0

When signing in to https://outlook.live.com/mail/0/ with my normal account email, the inbox of a strange email ******@outlook.com will be opened as default. I never setup such an email. I prefer to delete this email. Clicking on my normal account in online outlook, I receive an Error 500. How can I delete ******@outlook.com from my profil. Everyhting else is working perfectly.

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Answer 1

ChristyZhang-MSFT 25,776 Microsoft External Staff

Hi @Philippe Bertschi ,

Welcome to our forum!

Looks like the issue is more related to your account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your kindly understanding and support!

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Philippe Bertschi 0 Reputation points

2024-02-06T18:51:00.9366667+00:00

Hi Thank you very much for your quick response. I do partly agree with your answer as the described issue only appears when I open outlook. Using all other office 365 apps, the 'strange' email adress does not appear, neither in the admin section, I can not find anywhere a possilibitility to delete this ******@outlook.com address. Therefore IMHO, I think this 'strange' email has to be deleted somehow in the 'outlook environment'. As you are the expert, please let me know if you have another suggestion. Many thanks. Best, Philippe
ChristyZhang-MSFT 25,776 Reputation points Microsoft External Staff

2024-02-07T09:37:14.43+00:00

Hi @Philippe Bertschi ,

Thanks for your reply!

Using all other office 365 apps, the 'strange' email adress does not appear, neither in the admin section, I can not find anywhere a possilibitility to delete this ******@outlook.com address.

Because of this, you should go to this dedicated forum for Outlook.comto find out. Good luck!

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How to remove a never used email (******@outlook.com) from online outlook?

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