Video cannot be played, self learning: Introduction to AI

Hamid Ghasempour 10 Reputation points

Hi I am getting this error on the video on the first course, any idea why? I am logged in and can access to all cources text but no video can be played. Also tried on a different computer. User's image

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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  1. Hamid Ghasempour 10 Reputation points

    The issue is resolved now, all good

    1 person found this answer helpful.

  2. Dr. S. Gomathi 555 Reputation points MVP

    Here are a few common reasons why this might be happening and some steps you could take to try and resolve the issue:

    1. Browser Issue: Sometimes the browser you are using might have compatibility issues with the video format or the website's video player. Try using a different browser to see if the problem persists.
    2. Browser Extensions/Add-ons: If you are using browser extensions, especially ad blockers or script blockers, they can sometimes interfere with video playback. Try disabling these extensions to see if the video plays.
    3. Internet Connection: A weak or unstable internet connection can cause videos to not play correctly. Ensure you have a strong and stable connection.
    4. Website Server Issues: The problem might be on the server side of the course provider. In this case, other users would likely be having the same issue.
    5. Cookies and Cache: Clear your browser's cookies and cache. Sometimes old data can cause issues with loading new content.
    6. Digital Rights Management (DRM) Issues: Some videos are protected by DRM and require specific settings or software to play. Ensure that your browser is up to date and has the necessary components to play DRM content (like Widevine for Chrome).
    7. Flash Player: Although Flash is largely obsolete and many browsers have stopped supporting it, some websites might still use it for video playback. Make sure you have the necessary plugins installed and enabled if this is the case.
    8. Device Issue: There might be an issue with your computer's audio/video codecs or drivers. Make sure your device's software is up to date.

    If the answer helped, or pointed you in the right direction, please click accept answer or please share more information to help you better.


    Dr. Gomathi S

  3. anand 100 Reputation points

    @Hamid Ghasempour Thanks for reaching out to us, are you following below steps to generate the access token?

    To get the access token Choose the following: