How to resolve internal server error with Azure AI Studio

Subramani, Tamilselvan 30

I'm developing a custom chatbot in Azure AI Studio, and after successfully testing it in the playground, I attempted to deploy it as a web app. However, upon deployment, I encountered an Internal Server Error (HTTP 500.0). This type of error usually points to issues within the application code, such as unhandled exceptions or errors. I investigated the error in the log files, and the traceback revealed a TypeError related to Quart.__call__().
TypeError: Quart.call() missing 1 required positional argument: 'send' "GET /fixdem.azurewebsites.net/ HTTP/1.1" 500 0 "-" "-" [ERROR] Error handling request / Traceback (most recent call last): File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 136, in handle self.handle_request(listener, req, client, addr) File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 179, in handle_request respiter = self.wsgi(environ, resp.start_response)

AshokPeddakotla-MSFT 30,511 Reputation points

2024-02-06T10:36:31+00:00
Subramani, Tamilselvan Greetings & Welcome to Microsoft Q&A forum!

Can you share the model details and the region?

The error message indicates that the Quart.call() method is missing a required positional argument 'send'.

This could be caused by a number of issues, such as incorrect usage of the Quart library or a version incompatibility with other libraries in your application.

Check your application code to ensure that you are using the Quart library correctly and that you are passing all required arguments to the Quart.call() method.

Do let me know if that helps or have any further queries.
Subramani, Tamilselvan 30 Reputation points

2024-02-06T10:41:10.61+00:00

I created this using No code platform, I developed the whole using GUI of Azure AI Studio.
Subramani, Tamilselvan 30 Reputation points

2024-02-06T10:42:34.03+00:00
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Subramani, Tamilselvan 30 Reputation points

2024-02-07T09:57:00.54+00:00
on Application logs, it shows something like below,

Platform logs contain errors or warnings

Container fixdem_0_b5c93890 for site fixdem has exited, failing site start

Container fixdem_0_3a0b7116 for site fixdem has exited, failing site start

Container fixdem_0_8de93c39 for site fixdem has exited, failing site start

Container fixdem_0_166ed4e4 for site fixdem has exited, failing site start

Container fixdem_0_9082e0ab for site fixdem has exited, failing site start

Container fixdem_0_7b75ac8b for site fixdem has exited, failing site start

Container fixdem_0_f32cbea5 for site fixdem has exited, failing site start
Quentin Small 0 Reputation points

2024-02-09T14:34:04.4766667+00:00
I am experiencing the same issue. See my log information below. Is there a resolution to this yet?

[09/Feb/2024:14:02:21 +0000] "GET / HTTP/1.1" 500 0 "-" "-" 2024-02-09T14:02:21.421065905Z: [ERROR] [2024-02-09 14:02:21 +0000] [74] [ERROR] Error handling request /favicon.ico 2024-02-09T14:02:21.421132406Z: [ERROR] Traceback (most recent call last): 2024-02-09T14:02:21.421140606Z: [ERROR] File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 136, in handle 2024-02-09T14:02:21.421145306Z: [ERROR] self.handle_request(listener, req, client, addr) 2024-02-09T14:02:21.421149306Z: [ERROR] File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 179, in handle_request 2024-02-09T14:02:21.421169706Z: [ERROR] respiter = self.wsgi(environ, resp.start_response) 2024-02-09T14:02:21.421174306Z: [ERROR] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Borgert, Andrew J 20 Reputation points

2024-02-09T17:59:00.6866667+00:00

Same issue here. Tried to use a no-code deployment of a very simple gpt-3.5 chatbot. 2024-02-09T17:54:30.316923549Z: [ERROR] TypeError: Quart.call() missing 1 required positional argument: 'send' 2024-02-09T17:54:31.861347600Z: [ERROR] [2024-02-09 17:54:31 +0000] [75] [ERROR] Error handling request / 2024-02-09T17:54:31.861376113Z: [ERROR] Traceback (most recent call last): 2024-02-09T17:54:31.861383497Z: [ERROR] File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 136, in handle 2024-02-09T17:54:31.861389608Z: [ERROR] self.handle_request(listener, req, client, addr) 2024-02-09T17:54:31.861394627Z: [ERROR] File "/opt/python/3.11.4/lib/python3.11/site-packages/gunicorn/workers/sync.py", line 179, in handle_request 2024-02-09T17:54:31.861399847Z: [ERROR] respiter = self.wsgi(environ, resp.start_response)
Varun 5 Reputation points

2024-02-11T13:48:32.1233333+00:00

Same issue while following this documentation
https://learn.microsoft.com/en-us/azure/ai-studio/tutorials/deploy-chat-web-app
Gulnaz Mushtaq 330 Reputation points MVP

2024-02-12T19:48:36.45+00:00
When encountering an Internal Server Error (HTTP 500.0) during deployment in Azure AI Studio, there are several steps you can take to troubleshoot and resolve the issue:

Check the Error Message:

Internal server errors typically indicate issues within your application code, such as unhandled exceptions or errors.

Investigate the error in the log files to identify the root cause.

Review the Error Log:

Look for detailed error messages or traceback information.

In your case, the traceback revealed a TypeError related to Quart.call().

Specifically, the error message mentioned: TypeError: Quart.call() missing 1 required positional argument: 'send'.
Nagorney, Paul 0 Reputation points

2024-02-14T17:15:23.7933333+00:00

I had same issue and Andrew's answer resolved it for me.
AshokPeddakotla-MSFT 30,511 Reputation points

2024-02-21T02:12:27.24+00:00

Subramani, Tamilselvan Please check the solution provided by Andrew and let us know if you need any further help.

If the below response helped, please do click Accept Answer and Yes for was this answer helpful.

Doing so would help other community members with similar issue identify the solution. I highly appreciate your contribution to the community.
Subramani, Tamilselvan 30 Reputation points

2024-02-21T04:36:39.3466667+00:00

@AshokPeddakotla-MSFT My issue is still not resolved yet . the sample app is not using WSGI , i guess it is using ASGI. so using gunicorn will not resolve the issue.

sample app : https://github.com/microsoft/sample-app-aoai-chatGPT

Thank your for understanding.
AshokPeddakotla-MSFT 30,511 Reputation points

2024-02-22T15:10:44.2766667+00:00

I would suggest you, create an issue on the same GitHub repo for further assistance on this.

1 answer

Borgert, Andrew J 20 Reputation points

2024-02-12T18:50:49.43+00:00

I was able to fix this issue by adding the following Startup Command to the web app configuration python3 -m gunicorn app:app this assumes that the python app you're trying to launch is call 'app.py', which I believe is the default when deploying a chatbot using the azure ai studio UI.
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How to resolve internal server error with Azure AI Studio

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