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Unable to reschedule my exam appointment

avkash 0 Reputation points
2024-02-06T09:55:18.9166667+00:00

Hi, I purchased MS-102 exam through my company ID and now after a month I'm unable to login with my company mail now and when i try to recover my account through microsoft they could not recover my company mail saying such mail account doesnt exist. Please help me reschedule my appointment and also please help me switch my profile from my company mail to my private mail. I've all the relevant information, access to my company mail, purchase bills, my ID and everything they need. P.S- I cant take help from my company IT since their response time is usually 3 - 4 days . I couldnt reach microsoft support please help Regards

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Azar 22,355 Reputation points MVP
    2024-02-06T10:00:41.38+00:00

    Hai
    avkash

    Thanks for the question but Certifications are not supported on Q&A forums. I'd try asking for assistance with certifications and transcripts in dedicated forums here. Ask A Question Learn / Cert Moderators will help you from there. Follow the below link and ask the question about the issue you are facing.

    Cert Moderators will help you from there.

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2Fmcp%2Fforum%2Fall%2Fcertifications-not-showing-up-on-my-microsoft%2F280d2ba6-88d8-41ee-9d18-88b9ef3b2920&forum=mcp&filter=mcp_prof-mcp_link-mcp_mpn

    If you find this helpful Kindly accept this answer to close this thread thanks much