How to fix a provisioning package for a OOBE compuer with Windows 11 OS?

Question

I created a provisioning package using Microsoft Intune for a Windows 11 OS laptop. The process failed at Enroll in Active Directory process. This only occurs with Windows 11 Operating System. The laptop is an OOBE (out-of-the-box).

Answer 1

If you encounter a provisioning issue during OOBE for a Windows 11 device, it's useful to check if the device received an Autopilot profile. If so, check the settings that the profile contained. Additionally, ensure that the user who is signing into the device has a valid Intune, EMS, or Microsoft 365 license. If the issue persists, you can try updating the device with the KB5020044 update, which fixed an issue affecting Windows 11, version 22H2 when using provisioning packages during OOBE.

Answer: To fix a provisioning issue during OOBE for a Windows 11 device, ensure that the device received an Autopilot profile and that the user has a valid license. If the issue persists, try updating the device with the KB5020044 update.

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References:

• Troubleshoot Autopilot OOBE issues
• Configure federated sign-in for Windows devices
• How provisioning works in Windows