The Copilot app from the App Store on MacOS fails against a Conditional Access policy - root cause: OS recognized as iOS

Bernhard Stosik 5 Reputation points

Opening Copilot (version 3.0.0 installed from the App Store) on a Mac (OS 14.3) fails against a Conditional Access policy. Root cause is that the app is recognized in the Conditional Access policy as "Microsoft Bing Search" on "iOS" running on a device that is not known by Entra ID. In reality the device is registered in Entra ID, for all other apps the underlying OS is reported correctly with the device recognized in Entra ID, and all policy requirements met.
Does anyone experience the same issue? Any ideas how to work around or solve? BTW, I do not see how to exclude "Microsoft Bing Search" from the policy scope as it is not listed as an app.

Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
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