PCs reporting sessions to be long despite users shutting them down every day and hybrid sleep disabled.

Ravi Naidu 20 Reputation points
2024-02-08T02:11:11.4+00:00

We have been encountering an issue with our PCs where they are reporting long session durations despite users shutting them down at the end of each day. Additionally, we have ensured that hybrid sleep is disabled on these systems. Despite these measures, the session reporting remains inaccurate. We are concerned about the potential impact on system performance and security. Could you please provide guidance on how we can resolve it? Any assistance you can offer would be greatly appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Wesley Li 2,020 Reputation points
    2024-02-08T06:46:20.2533333+00:00

    Hello The issue you’re experiencing might be related to how Windows calculates system uptime. The Task Manager in Windows displays system uptime as the difference between the current time and the system boot time. It doesn’t subtract any time the system has spent in a sleep or hibernate state. This might explain why you’re seeing long session durations despite shutting down the PCs at the end of each day.   Here are a few steps you can take to address this issue:   Check for Fast Startup: Fast Startup is a feature in Windows that helps your PC start up faster after shutdown. However, it might cause the system uptime to appear longer than it actually is. You can disable Fast Startup by going to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck Turn on fast startup. Use Event Viewer: You can use Event Viewer to check the actual uptime since the last sleep or hibernate. Navigate to Windows Logs > System and look for Event ID 6005 (represents system start) and 6006 (represents system shutdown). Update System Drivers: Outdated system drivers might cause issues with system uptime reporting. Make sure all your system drivers are up-to-date.   As for the potential impact on system performance and security, long session durations in themselves should not have a significant impact. However, it’s always a good practice to ensure that systems are properly shut down or restarted regularly to clear out temporary files and free up system resources.

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