Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,329 questions
Authenticator app deleted and no login possible (Business Account)
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UweHall
5
Reputation points
Hello, I have two Microsoft accounts with my current mail, one private and one business. When I log in, I am always asked which of the two accounts I want to log in with. The business account is also the administrator. Unfortunately, I am always asked for the authenticator code when I log in. Unfortunately, I no longer have this code on my cell phone and I can no longer restore it. As I have completely locked myself out, I cannot remove it as I have to contact the administrator, who is me. But I have access to the emails. I have the Business package and have already tried to contact support by phone several times, but I can never get through. Is there a way to verify myself by mail to remove the authenticator and change the password? Best regards Uwe
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UweHall 5 Reputation points
2024-02-08T22:32:28.02+00:00 I need urgent support I have not been able since weeks to access my account. Can someone from the support please help me I'm paying quite a lot for the subscription. This is not a business support. If Microsoft is not able to support me here I will stop the payments. Please send me a link to remove or reset the Authenticator! It is ridiculous that I even have to bag for this!
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