"Continue" button runs forever

Marcello Guimarães 0

"Continue" button runs forever after trying to complete a Knowledge check

Abdul 2,655 Reputation points Microsoft External Staff Moderator

2024-02-08T11:17:28.9233333+00:00

Hi Marcello Guimarãesy,

Thank you for reaching out to us on Microsoft Q&A forum.

Can you please specify the exact Learn Path/Module name/Exercise link /screenshot where you are encountering this error.

Thank you.
AmaranS 7,290 Reputation points Microsoft External Staff

2024-02-08T12:24:52.8066667+00:00

Hi Marcello Guimarãesy,

Thank you for reaching out to Microsoft Q&A forum.

Let's presume that you are engaging in the Microsoft Azure Fundamentals exercise. If you're encountering an issue where the "Continue" button seems to run forever after attempting to complete a Knowledge check , there could be several potential reasons for this.

Here are some troubleshooting steps you can try:

1.Try refreshing the page by pressing F5 or using the browser's refresh button to resolve the issue and attempt clicking the "Continue" button again.

2.Clear your browser's cache and cookies, then reload the page to attempt the exercise again, as cached data may cause unexpected behavior.

3.Try accessing the exercise with a different web browser due to potential compatibility issues, and ensure a stable internet connection for optimal performance.

4.Consider accessing the exercise from another device to determine if the issue persists, aiding in identifying device-specific problems.

Please inform us if the problem persists, and we'll be happy to offer further assistance.

Thank you.

1 answer

pnaroju 3,170 Reputation points Microsoft External Staff Moderator

2024-02-08T14:45:12.66+00:00

Hi Marcello Guimarães,

We appreciate your communication via the Microsoft Q&A forum.

Please let us know have you got a chance to see the troubleshooting steps provided by AmaranS.

Additionally, as a workaround kindly follow the steps below to resolve the issue:

1.Kindly go back to the previous unit and start the knowledge check once again.

2.Complete the knowledge check by providing answers and then click on " Check your answers" button.

3.After validating the answers, next click on "Continue" button to move to next unit.

If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

If you are still running into issues, please let us know in the comments. We are glad to help you.

Thank you.
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Your answer