How to fix rdp printer redirection issue?

THRK 0 Reputation points
2024-02-08T11:31:49.97+00:00

We use Remote Desktop Protocol (RDP) for software access. In some instances, certain A4 printers are not being redirected to the RDP session on the server from local systems. We have reinstalled printer drivers on both the server and local systems. However, we are experiencing issues with printer redirection, and not all printers can be accessed. Interestingly, some printers are functioning correctly in the same environment. We use windows server 2016 server OS and users side OS like windows 7,10 or 11.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Karlie Weng 14,106 Reputation points Microsoft Vendor
    2024-02-12T08:49:29.6233333+00:00

    Hello, Have you ever updated your server & client to the latest release version? I find a related document on your issue: Windows Server printer redirection isn't working - Windows Server | Microsoft Learn Meanwhile, please contact your hardware vendor, if there's any update on their device.

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