I've tried getting help from other blogs and even MS Copliot couldn't help stupid me. I would really appreciate if you could help me out with the situation described below. I will share involved email address and MCID's via private chat.
Thanks in advance. Kind regards, Nico
(please disregard the tags I couldn't find any useful)
Current assumed situation
It appears that I have two linked accounts within MS Learn based on the same email address. I will call them account A and B. Account A is a company owned address and Account B is a personally owned address but based on the same email address.
On one of them (and I hope it is account A and not B) I've a Microsoft Certification ID (MCID) with some certifications of passed exams and because the accounts are linked they show up regardless of with which account I log in.
I have a separate account (account C) based on a different email address, also with a MCID and some certifications of passed exams. I vever intended to have account B and account C involved in MS Learn, but somewhere along the way I must have screwed up and here we are.
Desire and problem
I would like to have all certifications together. I don't care from which account and whether accounts need to be linked not because of different MCID's, just as long as I can see them all from one account.
I stumblished accross some problemd in trying to do so. MS Learn prevents me from linking Account C to A or B as it results in more than 1 personal accounts linked and that is not allowed. I've then tried to remove Account A from B (and also Account B from A) but the remove button doesn't appear to be doing anything.
Possible solutions (if any better please freely act up on so)
- Moving the exam certifications to one MCID so I can disregard the other MCID (and associated account for MS Learn)
- Help me separate Account A from B, so I can add account C to account A (and pray that the MCID wasn't linked to account B but to account A as it would result in the same problem), of course would be great if that could be verified upfront (I honestly cannot tell from the interface, perhaps you as administator/moderator can)