After installing Universal Print, Printers asks to select the paper size and shows the error message "paper size mismatched"

Question

Hi, we just set up Universal Print, and it works fine, but there is a problem. Every time we print, it shows the error on the printer "Paper size mismatched" and we need to select the paper size to print. We double-checked, and everything is good, we can print the same document through our old on-premises print server. We get this error only when we print through Universal Print, does anyone have any idea? I searched a lot, but there is no information online about this issue. Thanks.