Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,152 questions
I got a new phone and now my Authenticator app won’t work.
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Brenton Cook
0
Reputation points
I got a new phone and now my Authenticator app won’t work. I need help with this issue.
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Hakan Silfvernagel 0 Reputation points MVP2024-02-08T17:39:49.1566667+00:00 Hi Brenton, I would suggest you try to follow the steps outlined in this article: https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40
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