Windows Server VM proccesing is SLOWER when not connected using "remote desktop control"

Question

Windows Server VM proccesing is SLOWER when not connected using "remote desktop control"

Alon Krymgand Osovsky 1

Hi!
I recently started playing with Azure and Windows VMs, and I discovered a very unusual behavior:
When connecting to my Windows Server VM everything is fine. However, when disconnecting from the machine, the processes take significantly longer. I assume that it happened because the operating system puts itself in kind of a "sleep mode", but I'm not sure at all.
How can I resolve this issue? Thanks in advance!

Specifically, I'm using:

Standard F2s_v2 (2 vcpus, 4 GiB memory)
Windows Server 2019 Datacenter

The process I'm trying to run is OBS - A very popular streaming software.

prmanhas-MSFT 17,946 Reputation points Microsoft Employee Moderator

2020-11-10T14:26:41.23+00:00

@Alon Krymgand Osovsky Any update on the issue?

If the suggested response helped you resolve your issue, do click on "Mark as Answer" and "Up-Vote" for the answer that helped you for benefit of the community.

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prmanhas-MSFT 17,946 Reputation points Microsoft Employee Moderator

2020-11-10T14:26:41.23+00:00

@Alon Krymgand Osovsky Any update on the issue?

If the suggested response helped you resolve your issue, do click on "Mark as Answer" and "Up-Vote" for the answer that helped you for benefit of the community.

Thanks.

Answer 1

@Alon Krymgand Osovsky Apologies for the delay in response and all the inconvenience caused because of the issue.

Slowness in VM connectivity can be because of a number of reasons.

The performance diagnostics tool helps you troubleshoot performance issues that can affect a Windows or Linux virtual machine (VM).

Besides monitoring, you can also use Perfinsights which can provide a report with best practices recommendations and key bottlenecks around IO/CPU/Memory. Perfinsights is available for both Windows and Linux VM’s in Azure.

Below are few articles which might be beneficial to you:

https://learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/troubleshoot-performance-virtual-machine-linux-windows

https://learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/performance-diagnostics

As this issues need more investigation and live troubleshooting for quicker resolution I would recommend you to contact azure support to help them diagnose what's going on if an OS issue as it could be a range of things. If you have a support plan, requesting you to file a support ticket, else please do let us know, we will try and help you get a one-time free technical support.

Hope it helps :) !!!

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Windows Server VM proccesing is SLOWER when not connected using "remote desktop control"

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