28,655 questions
Stuttering Video playback in Web browser.
Mabalzar-(Ai)ken
0
Reputation points
Hello, I have tried every fix I can find on this issue and nothing works. Playback of dvds is normal but when I playback a YouTube video the playback glitches with screen lag and sound pops and clicks. Even if a video is buffered the playback still has issues. Especially so in full screen mode. I have updated graphics drivers etc. Tried other versions of drivers. Turned off hardware acceleration. Checked browser is up-to-date. Changed power settings etc. All of these fixes havnt worked. Any info would be greatly appreciated. Thanks
Windows for business Windows Client for IT Pros User experience Other
Microsoft Edge Microsoft Edge development
2,653 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Raina Zhao - MSFT 2,875 Reputation points Microsoft External Staff2024-02-12T09:44:39.1433333+00:00 Hi @Mabalzar-(Ai)ken ,
To narrow down the issue, please help check the followings:- Try opening a YouTube video in InPrivate mode in Edge
- Clear browser cache and cookies
- Check it on other browsers (like Chrome) to see if there is the same issue
- Check it on other machines
-
Raina Zhao - MSFT 2,875 Reputation points Microsoft External Staff
2024-02-16T07:27:33.2833333+00:00 Hi @Mabalzar-(Ai)ken ,
May I know any update on this issue? I am glad to help if you have any other questions.
Sign in to comment
Sign in to answer