Remote Desktop Management service not starting TLS 1.2 error

Question

Scenario :

Installed RDS on windows 2016 standard evaluation. But when Disable the TLS 1.0 and 1.1 using IISCrypto then Remote Desktop Management service is failed and not starting. Following Error is appearing

A fatal error occurred while creating a TLS client credential. The internal error state is 10013.

Following scenarios tried but didn't work :

Scenario 1

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Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

Scenario 2

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As per the KB article
https://support.microsoft.com/en-us/help/3135244/kb3135244-tls-1-2-support-for-microsoft-sql-server

Applied Windows 2016 windows update and enclosed is the screenshot

37772-windows-2016-update-history.pdf

Scenario 3

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Connected to the windows internal database and checked the version
From following command \.\pipe\MICROSOFT##WID\tsql\query connected to internal database of windows 2016 Enclosed is the screenshot

Do let me know how to resolve the Remote Desktop Management service not starting issue

Answer 1

Hi @MT

Please refer to this article :
RDS Connection Broker or RDMS fails after you disable TLS 1.0 in Windows Server

Or try to enable FIPS:
Local Security Policy > Local Policies> Security Options > System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing / Enabled

Then ran gpupdate /force

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Best Regards
Karlie

Answer 2

Hi Karlie,

After executing the mentioned steps by you and rebooting the server. Still RDMS service is not starting on windows 2016 server.

Regards,
Mohit