New phone, Authenticator not showing log in or codes

stephanie mahan 15 Reputation points
2024-02-09T17:20:33.9+00:00

New phone with no access to old phone, logged in to authenticator and it’s giving error messages for iCloud back up. I verified myself and nothing changed. I can’t log into my TikTok and I make income from this now I’m going broke because I can’t get passed the two step verification using the authenticator.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Carlos E G Monteiro 0 Reputation points
    2024-02-11T16:58:23.5433333+00:00

    I did a factory reset my phone. I have a backup of all Auth codes and password updated by can't restore. Waht am I missing here?

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