microsoft copilot page is stuck and keep loading elements on the page

Ori Shavit 5 Reputation points
2024-02-10T07:13:34.8366667+00:00

error on page:
Uncaught (in promise) TypeError: Error in invocation of runtime.sendMessage(optional string extensionId, any message, optional object options, optional function callback): Message length exceeded maximum allowed length. at content_script_bundle.js:170:9681 at new Promise (<anonymous>) at y (content_script_bundle.js:170:9607) at Object.apply (content_script_bundle.js:170:7683) at _.action (content_script_bundle.js:116:419) at s (content_script_bundle.js:86:696) at S (content_script_bundle.js:86:2025) Uncaught SyntaxError: Unexpected token ':' at Element.appendChild ((index):6:3018) at Element.appendChild (<anonymous>:2:3018) at Element.appendChild (<anonymous>:2:3018) at Element.appendChild (<anonymous>:2:3018) at Element.appendChild (<anonymous>:2:3018) at Element.appendChild (<anonymous>:2:3018) Image

Windows 365 Enterprise
Windows 365 Business
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365 Development
Microsoft Copilot for Microsoft 365: Microsoft 365 Copilot refers collectively to Copilot experiences within Microsoft 365 applications.Development: The process of researching, productizing, and refining new or existing technologies.
53 questions
Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
129 questions
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2 answers

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  1. Deepanshu katara 4,905 Reputation points
    2024-02-13T09:16:18.2166667+00:00

    Hello,

    If you are experiencing issues with the Microsoft website getting stuck on the loading screen, there are a few things you can try to resolve the issue:

    • Clear your browser cache and cookies: Sometimes, the browser cache and cookies can cause issues with website loading. Clearing them can help resolve the issue. To do this, go to your browser settings and look for the option to clear cache and cookies.
    • Try a different browser: If the issue persists, try accessing the website using a different browser. This can help determine if the issue is specific to your current browser.
    • Disable browser extensions: Browser extensions can sometimes interfere with website loading. Try disabling any browser extensions you have installed and see if the issue is resolved. In case, none of the above steps doesn't resolve your issue, kindly share the screenshort of the screen which is not loading.

    I hope this helps! Let me know if you have any further questions.

    1 person found this answer helpful.
  2. objecttothis 1 Reputation point
    2024-03-15T09:07:55.6533333+00:00

    Clearing all site data (cache & cookies) in Microsoft Edge resolved this problem for me.