Why is my SSRS not installed?

Question

I mounted the SQL2019-STD.ISO and launch the setup.exe then click on "Install SQL Server Reporting Services". It goes out to Microsoft site and downloaded the SQLServerReportingServices.exe file. I launch this file and finish installing. I clicked on "Configure report server" button at the end but nothing happens. I went to C:\Program Files (x86)\Microsoft SQL Server\150\Tools\Binn and RSConfigTool was not in this folder. What am I missing? Do I need to restart my server?

Answer 1

Hi @CharlieLor ,

In the past SSRS was an integral part of the SQL Server installation process.

From 2017, Report Services is now a separate, stand-alone install process.

So that we couldn't install another instance in the same machine from SSRS2017 and later.

This is why you could named the SSRS2014 instance and install two instances but couldn't in SSRS2019.

https://learn.microsoft.com/en-us/sql/reporting-services/what-s-new-in-sql-server-reporting-services-ssrs?view=sql-server-ver15#sql-server-2017-reporting-services

Regards，

Zoe

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Answer 2

Mine is under : C:\Program Files\Microsoft SQL Server Reporting Services\Shared Tools

Answer 3

I don't see Microsoft SQL Server Reporting Services under C:\Program Files folder.

Answer 4

Hi @CharlieLor ,

The SSRS2019 default path should be

C:\Program Files\Microsoft SQL Server Reporting Services\SSRS

Please have a double check.

In addition, you may restart the machine and search in the start with Report Server Configuration Manager to see if you have successfully install SSRS.

If you still couldn't find the Reporting Service, please try to find the error log or reinstall it for test.

https://learn.microsoft.com/en-us/sql/reporting-services/report-server/reporting-services-log-files-and-sources?view=sql-server-ver15

Regards，

Zoe

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Answer 5

Okay, I had to reinstall for it to work. I'm not sure what happened the first time. Anyway, I have one additional question. Do I go through the same process for additional instance of SSRS? It seemed this initial installation did not allow me to name the SSRS instance.