Need help with USB root hub drivers

Question

Hello, I am struggling with mounting USB flash drives on my ASUS motherboard desktop. Even after uninstalling the USB root hub, the drivers didn't reload. As a result, my system is unable to detect any of my USB devices, including the keyboard and mouse. I am looking for a way to access the Generic USB Drivers that are in the Windows ISO file, preferably in a form that I can install from the Command Prompt. Could someone please help with this? I don't want to go through the hassle of reinstalling Windows. Thank you! Regards, David

Answer 1

Hello, You could try to check the steps below to update the driver. Generic USB Hub Driver Issues in Windows [Fixed] - Driver Easy Or you could try to use pnp command to install driver How to Install Drivers using Command Prompt in Windows 11/10 (thewindowsclub.com) Meanwhile, I suggest that we'd better check for update, if any update could be found install them firstly, then restart to check. If the issue still insists, try to perform an in-place upgrade to repair system file. How to Repair Windows 11 With an In-Place Upgrade (and Keep Your Personal Data) (howtogeek.com) Please Note: This response contains links to third parties, which we provide for convenience of reference, and Microsoft cannot guarantee the validity of any information and content in this link. Best Regards,
Hania Lian

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