Graph API: Get presence endpoint can't return "OutOfOffice" value

Question

I'm attempting to retrieve presence information using the Graph API: https://learn.microsoft.com/en-us/graph/api/presence-get?view=graph-rest-1.0&tabs=http

While I can accurately retrieve values for when a user is available, away, busy, do not disturb, etc., there's an issue with out-of-office status.

Even when a user sets their status to out of office, the Graph API still returns either available or away. It seems that there's no scenario where the Graph API returns "out of office" for the activity value.

Below is my current user status:

• When my status is "out of office - away," I receive the following response from the get presence endpoint:
• When my status is "out of office - offline," I receive the following response from the get presence endpoint:

I believe the response should indicate "out of office" in these scenarios - based on the possible values on the documentation:

Answer 1

Hi @Ari Gunawan ,

Thanks for reaching Microsoft.

I have tried to replicate this issue and I was able to see similar behavior with this Graph API.

I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

API Reference link: https://learn.microsoft.com/en-us/graph/api/presence-get?view=graph-rest-1.0&tabs=http

Hope this helps.

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Answer 2

You can now get the out of office message through the Graph Get presence beta endpoint.

GET /me/presence
GET /users/{id}/presence
GET /communications/presences

The beta endpoint response will have an outOfOfficeSettings property in it, that contains the out of office message. Or, you can get it via the mailboxSettings endpoint: https://learn.microsoft.com/en-us/graph/api/user-get-mailboxsettings?view=graph-rest-1.0&tabs=http Thanks,  Prasad Das 

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