AZ 500 passed and there is no certificate or badge recieved

Question

I have successfully passed the AZ-500 certification exam and received the confirmation email acknowledging my achievement. However, I have yet to receive the badge and certification in my Microsoft Certification ID (MCID). Upon checking, I noticed that there are different MCIDs associated with my learner profile, the invoice, and the confirmation email for passing the exam. Could you please assist in linking these MCIDs to ensure that I receive my certification and badge accordingly at the earliest?

Answer 1

Hi Sudhara,

Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer if above was helpful.

Thanks.

-TP