What is the vendor and model of your server and RAID controller? The most common reason for a problem like yours is a missing driver.
If the hardware you have is not supported, you may try using Linux instead of Windows Server to use your RAID volume. To avoid replacing your present installation, you can run Linux as a virtual machine and use discrete device assignment to pass through the RAID controller directly to a Linux virtual machine. After formatting your volume according to your requirements, you can feed it down to Windows Server over SMB, NFS, or iSCSI, depending on your needs.
Alternatively, you can switch your RAID controller to non-RAID mode (if that feature is supported) and use Linux MDRAID or ZFS. You don't have to be proficient in Linux since there are pre-built VM appliances with neat and simple web UI for storage management purposes. The most popular and free ones are OMV https://www.openmediavault.org/, Starwind https://www.starwindsoftware.com/vsan, and UnRAID https://unraid.net/.