How to stop bounce back from group email if member doesn't have a exchange license

Yasitha Pandithawatta 141 Reputation points
2024-02-13T01:53:49.6+00:00

If we have a group in a tenant and having many members in the group with and with out exchange license, when we send a email to group email, we receive bounce back because of the memebers without exchange license in the group. Is the anyway to prevent this? Any config not to deliver emails for unlicesed users?

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  1. Kael Yao 37,746 Reputation points Moderator
    2024-02-13T07:23:43.1266667+00:00

    Hi @Yasitha Pandithawatta,

    we receive bounce back because of the memebers without exchange license in the group

    Can you share the complete NDR message that the email failed to be delivered?

    (Do not forget to hide your personal information)

    What is the type of this group?

    If it is a dynamic distribution group created in Exchange Online, please post the filter of this group.

    Example: 01


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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