Cert Testing issue

Question

I am trying to view and sign up for a cert test and am getting this error:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I tried talking to Pearson and they said to ask here.

Answer 1

Hi @None Nope ,

Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

If you're scheduling or have scheduled an exam with PearsonVue, you can contact their support over here:
https://home.pearsonvue.com/Contact-Us.aspx

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon