Problem on activating Microsoft Entra ID Premium P2

Question

I am writing to request your assistance in activating a Microsoft Enterprise ID Premium P2 License for a custom user role. To proceed with this activation, I understand that United States billing details are required. However, our billing details are based in the United Kingdom. Therefore, I kindly request your support in accommodating UK billing details for this activation.

Answer 1

Hi @Mehwish Javaid ,

The legal address you provide at the time of signing determines your billing geography. https://azure.microsoft.com/en-us/pricing/faq/

Changing the country or region for an existing account isn't supported. However, you can create a new account in a different country or region and then contact Azure support to transfer your subscription to the new account. For more information you can refer to this article: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile#:~:text=Update%20your%20country%20or%20region,subscription%20to%20the%20new%20account.

I would recommend reaching out to the Billing and Subscription team if you need help transferring the subscription. Billing and subscription support is free in Azure and they are the only ones who can help with activations: https://azure.microsoft.com/en-us/support/options/

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Answer 2

Hello @Mehwish Javaid

I understand that you’re trying to activate a Microsoft Enterprise ID Premium P2 License with UK billing details. Some points to note here:

• Microsoft Entra ID P2 (formerly Azure Active Directory P2) is available as a standalone or included with Microsoft 365 E5 for enterprise customers.
• For Azure free subscriptions, Microsoft Entra ID Free license is attached to the default directory under a Tenant ID
• As you’re using a free trial subscription, you cannot upgrade Microsoft Entra ID Free license to Microsoft Entra ID P2 license
• Microsoft Entra ID P2 free trials are limited to one free trial per tenant. If you have already activated the Microsoft Entra ID P2 free trial in the past, it will not allow you to activate again.
• To get access to your work email, contact your IT department or administrator. They may need to grant you the necessary permissions
• The only way to get your Microsoft Entra ID P2 trial associated with your Azure free tier tenant is to register with a work or school email address.

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