I am getting this error when I try to login to Autotask Client portal and I have all the required steps done for integration between Azure and Autotask

Rakshya Neupane 0 Reputation points
2024-02-15T16:15:02.1966667+00:00

Need admin approval unverified needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it while logging into autotask client portal. Would someone be able to help me on this? User's image

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Graph
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  1. Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator
    2024-02-20T07:20:22.2466667+00:00

    Hi @Rakshya Neupane

    Thank you for posting your query on Q&A.

    For your query, it seems you are trying to access resources in your organization that require admin approval.

    With the reference of error message, it usually appears when an application requires admin permission to access resources within your organization which is only an admin can grant.

    In your case, it seems that the Autotask Client Portal application is trying to access resources in your Azure environment.

    If you have an admin account in your organization Azure environment, you can sign in with that account and grant permission to the app for yourself.

    For other users in your organization, you can Grant tenant-wide admin consent to an application.

    If you don’t have an admin account, you can request admin consent from your organization’s administrator.

    I hope this information helps! please Feel free to ask any questions you may have.

    Reference: https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/manage-consent-requests

    Thanks,

    Akhilesh.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.


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