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I bought an exam voucher from Mindhub, a website recommended by the Microsoft official website, and I never got any product sent. I tried to contact the company and they just ignored all my contacts. Did anyone have a similar experience? Why is Microsoft advertising a scam company? I am really frustrated right now and I saw at Trustpilot, that several people had exactly the same experience like me.
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Hi Guido Ricciardi,
If you purchased practice exam from mindhub then I recommend you contact their customer service to get it fixed. Below is their contact information:
https://www.mindhub.com/contact-us
Microsoft Certification / Exams is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
Microsoft Training Support Forum
Microsoft Certification - Vouchers/Discounts/Special Offers
Microsoft Certification - Profile/MCID Assistance
It's possible to ask questions by clicking on "Get Started" -> "Ask a Question" or "Ask a new question >" and Learn/Cert Moderators will help you.
Pearson VUE Support:
Pearson VUE - Customer Service
If the above is helpful, please click Accept Answer.
Thanks.
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I have had the same experience where my credit card was charged, but they are saying that I never paid for the product. I have been dealing with the Mindhub contact link repeatedly.
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Hi everyone, PLEASE DONT WASTE YOUR MONEY ON MINDHUB. I have paid 190$ NZD and they have sent product ID which is not working. I have sent multiple emails but no response from them.
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An absolute scam. I spent £218 on a voucher. I never received it but the money was deducted. I emailed 5 times ******@pearson.com but did not receive any response. I'm trying to get refund through my bank now but it is a joke that it was recommended by Microsoft. I hope to get a refund...