SFC scan error and DISM stuck at 62.3% and then giving error later. Internet not working properly too. How to resolve this?

Vedant Kothari 0 Reputation points
2024-02-16T17:41:58.4+00:00

DISM and SFC scans are returning this error along with other issues occuring like net not being accessed correctly by all apps and windows update service maybe being faulty.

I have tried everything to resolve it but "dism /online /cleanup-image /restorehealth" gets stuck at 62.3% and later after waiting gets to 100% and just returns the same error each time.
User's image

After some time:
User's image I have tried giving it source from separate install.wim file with the correct path and command but the error persists where it says it cant find the source files.
https://www.wintips.org/fix-dism-source-files-could-not-be-found-windows-10-8/#

I also tried

  1. changing group policy and setting alternate path as source for DISM
  2. run dism/componentcheck and reset
  3. even have clean installed windows 11 using media creation tool and a flash drive.
  4. Run MalwareBytes which returns all OK incase of malwares/trojans... but the problem still persists..... The Internet works fine for some apps but for some I had to tinker in the Firewall and its rules to get them working.

I am currently using Windows 11 Pro version
User's image

I have attached the CBS and DISM logs as Onedrive links:

CBS: https://1drv.ms/u/s!ApjUzLbzgVDjgkpVGUnFlfaWn612?e=DevCHt

DISM: https://1drv.ms/u/s!ApjUzLbzgVDjgkmuLSJMF5ylAUDZ?e=580dYg

Here are the other answers and sources i have already checked but to no avail:
https://www.wintips.org/fix-dism-source-files-could-not-be-found-windows-10-8/#
https://www.minitool.com/data-recovery/fix-dism-online-cleanup-image-restorehealth-stuck.html
https://learn.microsoft.com/en-us/answers/questions/179052/the-source-files-not-found-running-dism-restorehea?page=4#answers
https://answers.microsoft.com/en-us/windows/forum/all/dism-source-option-how-to-use-a-usb-flash-drive-as/310fb6a8-c6c7-48ae-9311-7db250c5b403?page=1

I am thankful for any kind of help!

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Reza-Ameri 17,341 Reputation points Volunteer Moderator
    2024-02-16T21:39:10.52+00:00

    Share log files using the Feedback Hub app In case clean install of Windows didn't fix the problem, then there is issue with the Windows installation file. Do not use any third-party tool and only use Windows Media Creation tool to create Windows installation.


  2. Wesley Li 11,280 Reputation points
    2024-02-20T08:10:24.87+00:00

    Hello “even have clean installed windows 11 using media creation tool and a flash drive.” Have you performed a clean installation with the new downloaded iso? If the issue persists after we performed a clean installation (format the drive), we may consider to replace the disk. The disk may have been corrupted. As a result, the installed windows files will be corrupted.

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