Issue with opening Synapse Analytics workspace

Question

I am getting error while opening synapse analytics workspace as below. Failed to load one or more resources due to no access, error code 403. What access I need to resolve the same.

Answer 1

@******@jindalsteel.com - Thank you for reaching out to us regarding the issue you are facing while opening Synapse Studio. Based on the information you have provided, it seems that you are getting an error message "Failed to load one or more resources due to no access, error code 403" while opening Synapse Studio.

This could be an intermittent issue while opening synapse workspace. Could you please confirm the permission on the Synapse workspace which you are trying to login? Make sure you have required permissions to access workspace:

• From Azure Portal under Synapse Workspace, user needs to have Owner/Contributor permission.
• From Azure Portal under Synapse Workspace, user needs to enable correct IP address under firewall settings.

Option1: Try to manually login by going to the https://web.azuresynapse.net and sign into your workspace. For more information, refer to the Open Synapse Studio Option2: You please try the below:

1. Clear “Cookies and Cached data” of your browser.
2. Private Mode (New InPrivate Window).
3. Try in different browser.

In case you still see the error then you need to access to the Synapse workspace and under the Security tab you need to click on it and add the range of IP addresses that will have access to the instance. Hope this helps. Do let us know if you any further queries.

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Answer 2

Hi ,

Thanks for reaching out to Microsoft Q&A.

Error code 403 usually means that you do not have the required permissions or roles to access the resources in your workspace. To resolve this issue, you can check the following:

• Make sure that you have the Owner or Contributor role on the Synapse workspace resource in the Azure portal.
• Make sure that you have the Synapse Administrator or Synapse Contributor role in the Synapse Studio under the Access Control tab.
• Make sure that you have enabled the correct IP address range under the Firewall settings in the Azure portal.

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