https://www.customvision.ai/projects cannot be visited

bofei li 20

https://www.customvision.ai/projects cannot be visited, the page shows "Loading your accounts..." all the time, and errors are as follows: User's image

navba-MSFT 23,095 Reputation points Microsoft Employee

2024-02-19T06:27:17.6933333+00:00

@bofei li Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

In your error screenshot, I could see the 401 unauthorized error.

Could you please check if you are able to login to and navigate to your custom vision resource ?

Please note that the Azure Custom Vision resource the RBAC role to be granted to your account. Could you please add the below relevant RBAC permission and try to access access ?

Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.
navba-MSFT 23,095 Reputation points Microsoft Employee

2024-02-21T03:28:15.5366667+00:00

@bofei li Just following up to check if my suggestion helped. Please let me know if you have any further queries. I would be happy to help.
bofei li 20 Reputation points

2024-02-21T15:17:21.8833333+00:00

@navba-MSFT I can't visit my custom vision resource, it's page can't be visited like https://www.customvision.ai/projects
bofei li 20 Reputation points

2024-02-21T15:19:04.76+00:00

I can't visit my custom vision resource , the page can't be visited like https://www.customvision.ai/projects
navba-MSFT 23,095 Reputation points Microsoft Employee

2024-02-21T15:44:39.3066667+00:00

@bofei li Thanks for your reply. Could you please let me know if you had a chance to follow my above suggestions ? Awaiting your reply.
bofei li 20 Reputation points

2024-03-05T15:29:45.17+00:00

@navba-MSFT, thank you, I did nothing but I can visit the custom vision resource recently, I don't know why...

Accepted answer

navba-MSFT 23,095 Reputation points Microsoft Employee

2024-03-06T04:04:09.7+00:00

@bofei li Thanks for sharing the updates here. I'm glad that you are able to access the custom vision portal and you are not facing this issue any more.

Issue:

You are unable to access https://www.customvision.ai/projects

Fix:

The issue is self mitigated for now.
If you encounter the same issue again in future, please collect the HAR traces and get back to us.

I would be happy to help.
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1 person found this answer helpful.
bofei li 20 Reputation points

2024-03-06T14:04:25.6766667+00:00

Thank you, if I encounter the issue again,I will report to you.
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