Systematic Hyper-V Error after upgrading SW inside the VM

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Systematic Hyper-V Error after upgrading SW inside the VM

André Silva Cardoso 0

My Hyper-V VM that I use for work is been giving some errors (BSOD) after a normal windows update (inside the VM). The error has the origin "Hyper-V-Worker" and the message is: "Win10VS2019" encontrou um erro fatal. O sistema operativo convidado reportou que falhou com os seguintes códigos de erro: ErrorCode0: 0x1A, ErrorCode1: 0x41792, ErrorCode2: 0xFFFFF43FFCE09768, ErrorCode3: 0x100000000000000, ErrorCode4: 0x0. PreOSId: 0. Se o problema persistir, contacte o Suporte Técnico do sistema operativo convidado. (ID de máquina virtual: C68A8694-0740-4897-9C15-A6497FDAF850) Can anyone clarify what is the meaning of these codes? Is the error SW or HW?

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Anonymous

Hi Andre, When do we get the error message, do you get the error message when right click the VM>"start" in hyper V manager, or the VM is running in Hyper V manager, while failed to start the system? User's image

If we can't make the VM start in the Hyper V manager, since the error message is limited to troubleshoot, please also open event viewer, then turn to Applications and Services>Microsoft>Windows>Hyper V VMMS and Hyper V worker, check if there's any related error log about the VM start up failure. If the VM can start in hyper v manager, while failed to load the system, it's recommended to refer to system performance forum for better help. Best Regards, Ian Xue

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André Silva Cardoso 0 Reputation points

2024-02-23T16:57:57.69+00:00

Recently the VM starts but after a while it BSODs or starts to feel unresponsive, disconnects and I can only connect after shutting down the VM. I don't know if the problem is with the VM or something in the host (disk problem on the vhd file or memory problem). I already ran sfc, chkdsk (inside the VM) and ran the memory diagnostics tool on the host, but found nothing.
Anonymous

2024-02-27T07:25:38.72+00:00

Hi Andre, Thanks for your reply. Understood your opinion, for such kind of issue, for deeper analysis, we should capture some performance monitor or other deeper traces. Due to limited resource in the community, it is recommended to contact Microsoft Phone Support. Support channel: Contact Us - Microsoft Support Thanks a lot for your understanding and cooperation.
André Silva Cardoso 0 Reputation points

2024-02-27T16:06:28.7333333+00:00

For anyone reading this, I found the following page that may help understanding the errors (e.g ErrorCode0 0x0...01A is memory management and 0x0...03B is system exception): https://learn.microsoft.com/pt-pt/windows-hardware/drivers/debugger/bug-check-code-reference2 I already ran the memory troubleshooter from Windows (that found nothing), but memtestx86 found some errors with the memory, so I think I'm getting somewhere.

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Systematic Hyper-V Error after upgrading SW inside the VM

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