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Good afternoon. I have some questions regarding the features of Skype for Business. 1- Could Skype support a customer service linked with Microsotf dynamics for receiving calls in Colombia? 2. How many users can I get with the 16.99 USD plan for Skype for Business? 3. Skype allows to integrate other people to the call? and also to transfer / link calls with other lines, including emergency lines (line 123) or other lines that start with # (example #789), etc. 4. How many phone numbers can I create with the 16.99 USD skype business plan? In case I can contact support my contact is *** The email address has been removed for privacy reasons ***. Thank you very much.
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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Hi @Mateo Gonzalez According to your description, it looks like you are using Skype for Business Online, right?
Based on my knowledge, The 16.99 USD plan for Skype for Business is the Office 365 Business Premium plan, which includes Skype for Business and other Office 365 applications. This plan allows for up to 300 users.
Skype for Business allows for adding other people to a call and transferring calls to other lines. However, the ability to transfer calls to emergency lines or other lines starting with # may depend on the specific phone system being used.
It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.