Error in creating of a Matlab Production Server

Question

Hello, I try to create a Matlab Production Server like in this video: https://www.youtube.com/watch?v=9zSOgpfva-Q

I have a student accout on Azure and a student licence to Matlab Production Server with an accses to it.

The problem is, that the Azure shows an error bevor the acces to the create button.

What is the issue of that problem? Where can I past the problem ID 6fb2ba43-3638-4c69-9b32-31d5abfa64df to find it out?

Answer 1

Hi @Anastasia Grigoreva ,

While I don't speak German I believe the error message in the screenshot you provided refers to a deployment error. Please check:

1. Ensure you have quota available on your subscription to deploy the resource
2. Try deploying the resource in a different region
3. If your still having trouble you can debug deployment errors in Azure Powershell. For more on that see this doc

Answer 2

Thank you very much vor your suggestions. If I could change the language to english, I would show you the error message. I do not see the Language button on Azure.

1. I have a student account, so must have an accses to all ressources. I also have the needed licence from Mathworks. But I cant reach this step, I cant create the server.
2. There is no description in wich region Matlab Production Server is accepted, because it is not a Microsoft product. I have just tried to change region from Nordeurope to other. It does not help.
3. My account make me trouble today, I have lost an accses to Azure account, all my ressourses are away :( and I cant to try you advice with a power shell. A month ago I have created the account. I know that free version has some functions for one month, but I thaugth I will get a warning about that.

Sorry I cant mark your answer as accsepted yet. I try to get an another account and make all the steps again.

Answer 3

I have an another student account now. The old one does not work.

I have found how to change the language and have made the new screenshots for you. The same problem is still there.

All commands in Power Shell need a DeploymentName, for example:
(Get-AzResourceGroupDeploymentOperation -DeploymentName exampledeployment -ResourceGroupName examplegroup).Properties.statusMessage

If I create a Matlab Production Server, I am not asked to define the name. I am just asked to define the ResourceGroup.

The problem is: I do not have a Name of Deployment to use the Command in Power Shell

Answer 4

Hello, I have got a Mathworks support too and have found the issue of the error.

The problem was, I did not wait enough, if I clicked on the raw error window. Nothing has appear on that window and I closed that window or opened an anothe one. My Azure was to slow and I was to fast. Now after some waiting in the raw error-window a text appears. I found there an error description. I have chosed to much cores vor that region or for other regions. I have changed from 3 cores to 1 and passed the validation.

My purpose for Azure and Matlab is to show other future customers a waiting icon on Azure portal if clicking the raw error window.