Not able to schedule AZ-104 Azure Administrator Exam

Question

Hi Team,
I am not able to schedule the AZ104 Microsoft azure administrator exam. I missed my deadline to renew my previous AZ104 Microsoft azure administrator certification which expired on January 25th 2024. I could see the certification is expired in the Learn profile. But for some reason Pearson team doubts that it is because of this I am not able to schedule the exam. Could you get me an approval or update the profile the status of the previous certification as expired so I could schedule the exam. I was able to schedule AZ 400 exam.

Microsoft Email ID: ******@gmail.com
Certification ID: MCID 989408659 Screenshot 2024-02-16 at 11.44.23.png Screenshot 2024-02-20 at 10.19.34.png

Answer 1

Hi @Aith Ashok ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Exam Registration/Scheduling

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question" or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 2

Hi there Aith Ashok

Thanks for the question but Certifications are not supported on Q&A forums. I'd try asking for assistance with certifications and transcripts in dedicated forums here. Ask A Question Learn / Cert Moderators will help you from there. Follow the below link and ask the question about the issue you are facing.

Cert Moderators will help you from there.

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2Fmcp%2Fforum%2Fall%2Fcertifications-not-showing-up-on-my-microsoft%2F280d2ba6-88d8-41ee-9d18-88b9ef3b2920&forum=mcp&filter=mcp_prof-mcp_link-mcp_mpn

If you find this helpful Kindly accept this answer to close this thread thanks much