New Teams uninstalling

MasterBlaster 166 Reputation points
2024-02-20T15:31:07.53+00:00

Hi Team, Hope you are doing good. We are in the process of upgrading existing Teams client to "New Teams" and as part of it we are removing all the existing traces of Teams including Teams classic and Teams machine-wide installer and then deploying new teams. We have been successful in doing so, but i am noticing on whichever device we deployed new teams it is getting uninstalled automatically. I am not sure if anyone else is noticing this problem with New Teams. I would like to understand why this could be happening and if there is way to fix it.

Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Development
Microsoft Teams | Microsoft Teams for business | Other
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  1. Anonymous
    2024-02-21T02:07:32.73+00:00

    Hi @MasterBlaster

    Will New Teams be automatically uninstalled without uninstalling the Teams classic and Teams computer-wide installers?

    You do not need to manually uninstall Teams classic and Teams computer-wide installers, please contact your administrator to configure the Teams Update policy in the Teams admin center.

    Configure Teams Update policy to New Teams only, Use this value to make new Teams the default version and uninstall classic Teams.

    User's image

    If the problem is not resolved after using this policy, please wait patiently until March 31, 2024.

    Beginning March 31 2024, a new Teams client will be rolled out for users who are still on classic Teams, installing the new Teams client for them and uninstalling the classic Teams client.


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