Windows Server 2019 Essentials will not boot properly

Question

Greeting All,

I have been having issues getting my Dell PowerEdge T140 to boot into Windows. It is running Windows Server 2019 Essentials. When the server tries to boot, I get a message that says "Your PC ran into a problem and needs to restart. We'll restart for you.". I also get the stop code NTFS FILE SYSTEM. After the server reboots, Automatic Repair loads, I choose my language and keyboard options and then the Troubleshoot option. The first thing that I tried was the Startup Repair option. It returns with a message that says "Startup Repair couldn't repair your PC". The next thing that I tried was to go to the command prompt and go into DISKPART and type LIST DISK. But it tells me that "There are no fixed disks to show". I also tried to boot into safe mode and Directory Services Repair Mode (this is a domain controller). That takes back to the blue screen with the NTFS FILE SYSTEM stop code.
I also booted from a Windows Server 2019 Essentials trial that I downloaded from Microsoft and went into "Repair you computer". From which bootrec.exe /fixmbr and /fixboot. Both ran successfully. I also ran /scanos. But it didn't find any Windows installations. I unfortunately do not have a system image or os backup to fall on and I still have critical files on the server that I need. I know that is not good so please don't beat me up. I could really use some help with this one.

Thanks for taking the time to give me a hand!,

Billy

Answer 1

The file system turned out to be corrupted. What I did to solve the problem was to boot into installation media and when I get to the point where I choose where to do the install, I chose "Load Driver" which allowed me to install the RAID driver that I obtained from the server manufacturer. Once that was installed, I restarted the server to get back to the recovery command prompt where I ran DISKPART LIST DISK. Now that I was sure my drive could be accessed, the next step was trying to fix the filesystem. I backed out of DISKPART and ran chkdsk C: /r. After another restart, I finally was able to boot into Windows.

Answer 2

Hi，
After you boot into CMD window from ISO file, could you run the command below:
In Command Prompt, type in chkdsk C: /f /r and then stroke Enter to execute disk check.

Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

Answer 3

Something here may help.
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x24--ntfs-file-system

some component of the hardware or driver may have failed. The hardware manufacturer will be your best resource to debug the problem.

--please don't forget to Accept as answer if the reply is helpful--