Microsoft team is not working in the Mac Catalina MBP 8,2

Question

I am getting the below crash report

Process: Teams [922]
Path: /Applications/Microsoft Teams.app/Contents/MacOS/Teams
Identifier: com.microsoft.teams
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Teams [922]
User ID: 501

Date/Time: 2020-11-08 12:03:33.431 +0530
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Anonymous UUID: B1003673-5322-9CD2-B565-2910EB1D7D85

Time Awake Since Boot: 1800 seconds

System Integrity Protection: disabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 000000010812f000-0000000108158000 [ 164K] r-x/rwx SM=COW

Thread 0 Crashed:
0 0x0000000114bab000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee7ad0b50
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000114bab000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0

Binary Images:
0x10812f000 - 0x108157fff + (0) <778FBD2F-298A-3B22-BACF-58E0AFCF5BFA>
0x114baa000 - 0x114c3bf47 + (750.6) <1D318D60-C9B0-3511-BE9C-82AFD2EF930D>

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1484
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1016K resident=0K(0%) swapped_out_or_unallocated=1016K(100%)
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
__DATA 232K 4
__DATA_CONST 20K 1
__LINKEDIT 268K 2
__TEXT 748K 2
shared memory 8K 2
=========== ======= =======
TOTAL 65.2M 13

Answer 1

Hi @Manimaran v ,

Does this issue persist all the time?

Does anyone else have the same issue in your organization?

Do you have any operations before this issue occurred?

In this case, we recommend you try to clean your client cache first in your Teams and restart it. For more details, you can refer to:

https://td.unh.edu/TDClient/60/Portal/KB/ArticleDet?ID=2197

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Answer 2

Any update on this? Everytime after I boot my Mac I'm receving the same error on my first attempt to start Teams. But surprisingly when I try again, everything is fine.

My Mac is an old one:

Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 2,66 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 6 GB