I am retired but participate in Teams meetings with my personal login. However I am frequently prompted to log in to my work Teams when trying to join a personal meeting with friends. How to I clear my work login from my laptop?

Hi @ Julie Casciato To delete your work account from Microsoft Teams, you need to remove the account from your device and sign out of Teams in your web browser. Here are the steps: To remove the account from your device, go to Settings > Accounts > Access work or school . Choose the account that you want to remove and select Disconnect . To sign out of Teams in your web browser, click on your profile picture at the top right and choose Sign out . Note: Removing an account can affect other apps and services that use the same account. You may need to sign in again with a different account to access them. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

How to delete work account from Microsoft Teams

Accepted answer

Ran Hou-MSFT 7,505 Reputation points Microsoft Vendor

2024-02-22T04:00:43.36+00:00
Hi @Julie Casciato

To delete your work account from Microsoft Teams, you need to remove the account from your device and sign out of Teams in your web browser. Here are the steps:

To remove the account from your device, go to Settings > Accounts > Access work or school. Choose the account that you want to remove and select Disconnect.

To sign out of Teams in your web browser, click on your profile picture at the top right and choose Sign out.

Note: Removing an account can affect other apps and services that use the same account. You may need to sign in again with a different account to access them.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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Ran Hou-MSFT 7,505 Reputation points Microsoft Vendor

2024-02-26T01:13:11.5933333+00:00

Is there any progress on this issue? If the reply is helpful, please click "Accept Answer" as an answer. It will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!

Julie Casciato 25 Reputation points

2024-02-26T19:31:16.8933333+00:00

I deleted the work account, but also had to reinstall Teams. Now it appears to be working. Thanks for the help!

Ron Bennett 0 Reputation points

2024-06-15T19:50:11.83+00:00

I followed this procedure and still have options to use old work accounts. I selected one in Teams Web and now I cannot log into Teams Web. I get a message that just says, "Oops, something went wrong."

Pavel Wasserbauer 25 Reputation points

2024-07-15T07:16:44.0866667+00:00

Hi I have a work account (of a client) that was disabled so I cannot log in to that again but I cannot see a way how to remove it from the list of work/school accounts. There is a possibility to Manage the account (requires log in), also there are 2 buttons to add an account and nothing else.

Ray Gearing 10 Reputation points

2024-08-02T06:38:48.2866667+00:00

Same issue as Pavel - no accounts to delete in setting but old work accounts still there on login screens to choose for Teams and other MS Apps - annoying.

MF 5 Reputation points

2024-08-09T15:04:22.43+00:00

Similar to Ray, I am not seeing an accounts in settings to remove but still teams is logging me into my old work account automatically as well my own personal teams account. How do I remove my old work account from teams so that is not logging in automatically and starting a second teams session in my task bar?

Fiona 0 Reputation points

2024-08-20T13:21:31.1166667+00:00

Hi, this won't work if your previous work place have already closed your account. I can't remove the other account because when I click on "manage" it needs me to log into that previous company's site and I can't. Any way around this please?

Michael Taylor 53,416 Reputation points

2024-08-20T14:43:29.11+00:00

I ran into this issue but with my personal account. The new teams doesn't allow you to remove an account.

Shut down Teams. Go to the %LocalAppData%\Microsoft\Packages\MSTeams_?? folder and delete it. Then restart Teams and it'll set itself back up. If you have Teams through a work account then it'll connect back to that. I believe in order to get rid of that the organization has to remove you first. However it won't hook up other accounts automatically so that should eliminate the multi-account issue.

Fiona 0 Reputation points

2024-08-21T07:55:07.37+00:00

I did uninstall teams and reinstalled again and the old account is still there with a red "!" next to it

Alvaro 0 Reputation points

2024-08-24T05:59:10.7733333+00:00

I am experiencing the same problem others are experiencing (see below). I have uninstalled and reinstalled Teams without success. My former employer shut down my account and I cannot log in. I need to delete my work account from Teams. Can someone please assist?

Rachel L 0 Reputation points

2024-08-26T19:39:35.6+00:00

I had the same issue described by several people here (the app had an ! alert because it's unable to connect to a Teams account that was created by a previous client, and I no longer have access to that account so I'm unable to log in to remove it).

I'm happy to report that I tried the approach described by Michael Taylor and it worked for me, though the folder I had to delete was in a slightly different path: \Users\[username]\AppData\Local\Packages\MSTeams_[stuff]

I was hesitant to just delete it so I moved it somewhere else (while MS Teams was closed) and when I reopened Teams it automatically signed in with my primary work account (as usual), took a few extra seconds to run a setup routine, created a new package, and the app opened without the ever-present red alert. Thank you! That had been bothering me for over a year now.

Alvaro 0 Reputation points

2024-08-26T22:38:20.58+00:00

Unfortunately, even this fix isn't working for me. Thank you.

Panahy, Pouya 0 Reputation points

2024-09-04T08:16:28.6066667+00:00

Deleting the account from the device accounts as mentioned above did not remove it from Teams. Even signing off the windows and restarting, signing off from Teams did not help. The account is still there even though I can not use that account as it is disabled by the tenant.
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