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Microsoft authenticator

Valter Bonito 5 Reputation points
2024-02-21T22:37:53.0433333+00:00

Cant restore my Microsoft Authenticator, its says theres no backup saved but i made some backups before i reseted my phone.

Microsoft Security | Microsoft Authenticator
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  1. Thameur-BOURBITA 36,531 Reputation points Moderator
    2024-02-22T12:32:17.9166667+00:00

    Hi @Valter Bonito

    If it's not possible to use a backup to restore Authenticator configuration after the reset on your phone , unfortunately , the only solution is to ask your administrator to reset your MFA registration for your Azure account. For other sites you have to use recovery process for each site in case of lost of your phone.


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