IKEv2 not responding to certificate request

Jonathan Till 96 Reputation points
2020-11-09T13:01:51.697+00:00

I am connecting to a strongSwan VPN using IKEv2. After a reboot the connection works, but after a disconnect and reconnect I get the message that the remote server is not responding, however it is clear from Wireshark that a connection has been initiated and a response has been sent:

38328-screenshot-2020-11-09-135811.png

The response includes a certificate request, but this is where the communication stops with a warning that the remote server is not responding.

When (after a reboot) the connection works, there is regular communication back and forth, not just these 2 transactions

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,358 questions
{count} votes

Accepted answer
  1. Jonathan Till 96 Reputation points
    2020-11-12T07:49:03.653+00:00

    Have solved this at last. Turned out to be Malwarebytes blocking but not notifying :(

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Sunny Qi 11,046 Reputation points Microsoft Vendor
    2020-11-10T08:35:43.177+00:00

    Hi,

    Thanks for posting in Q&A platform.

    May I know if there is any error message when connecting failed? If yes, I would suggest you contact strongSwan VPN support for further troubleshooting. Please understand, strongSwan VPN is a third-party VPN client and we are really not familiar with it.

    If you want to know deeper about the Wireshark network traffic results, analysis of network traffic is beyond our forum support level. I would suggest you open a case with Microsoft where more in-depth investigation can be done so that you would get a more satisfying explanation to this question.

    You may find phone number for your region accordingly from the link below:
    https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

    Best Regards,
    Sunny

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.